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RAY Technical Support

We offer world-class support and services for our customers. Explore resources tailored to your product, discover how other dental practices are advancing with digital dentistry, and connect with RAY Support for any assistance you may need.

Call us: 1-800-976-4586 (Option 1)

Email us: cs@rayamerica.com

Download TeamViewer

TeamViewer enables secure remote access to any device, letting us quickly diagnose and resolve technical issues with our equipment using this trusted support solution.

Product Documentation

Download relevant product documentation

Frequently requested reference videos

Watch instructional videos to learn how to position patients and capture images properly using RAY America CBCT devices

Education tutorial video showing how to take PA Cephalometric x-ray image on patients using RAYSCAN Alpha Plus

Education tutorial video showing how to take a panoramic x-ray image on patients using RAYSCAN Alpha Plus.

Education tutorial video showing how to take Lateral Cephalometric x-ray image on patients using RAYSCAN Alpha Plus.

Education tutorial video showing how to take a Cone Beam 3D (CBCT) x-ray image on patients using RAYSCAN Alpha Plus.

Education tutorial video showing how to take a Cone Beam 3D (CBCT) x-ray image on patients using RAYSCAN Alpha Plus.

Contact Technical Support

A team of customer service representatives working at their desks, wearing headsets and typing on laptops.

Have questions? Reach out to our our Customer Service to get technical support. We are here to assist you.